Restaurant Management Software Market Outlook
According to the report by Expert Market Research (EMR), the global restaurant management software market reached a value of approximately USD 4.8 billion in 2022. Aided by the increasing demand for operational efficiency in the restaurant industry and the growing applications of this software in various foodservice segments, the market is projected to further grow at a CAGR of 15.00% between 2023 and 2028 to reach a value of USD 11.1 billion by 2028.
Restaurant management software is a comprehensive tool that assists in streamlining various operations in a restaurant, such as reservation management, order tracking, inventory management, payment processing, and customer relationship management. It is becoming increasingly essential for restaurant owners to maintain their competitiveness and improve operational efficiency in a rapidly evolving industry.
The growing preference of restaurateurs for efficient operational management is propelling the global restaurant management software market size. As competition intensifies within the industry, there has been a significant shift towards digitisation and automation of various processes, leading to an increase in the adoption of restaurant management software. Moreover, this software aids in minimising human error, reducing manual labour, and improving service speed, thereby enhancing overall customer satisfaction.
Additionally, the surge in online food delivery and takeaway services has substantially contributed to the increasing popularity of restaurant management software, aiding the restaurant management software market growth. The software’s capabilities to seamlessly integrate with online ordering platforms and manage orders efficiently are crucial in today’s digital-centric foodservice industry.
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The expanding applications of restaurant management software across various foodservice segments also significantly contribute to the restaurant management software market expansion. From small cafes to large chain restaurants, this software is being increasingly used to streamline operations, manage resources, and enhance customer service, thereby driving its demand.
Moreover, advancements in technology have led to the development of cloud-based restaurant management software, providing restaurateurs with greater flexibility, scalability, and cost-effectiveness. The ability to access real-time data, manage multiple outlets from one platform, and pay as per usage are some of the benefits driving the adoption of cloud-based solutions, thus fuelling the restaurant management software market demand.
Furthermore, the restaurant industry’s recovery from the impacts of the COVID-19 pandemic has led to an increased focus on restaurant management software. As restaurants navigate through new norms and regulations, the need for efficient management systems has risen, leading to a surge in software adoption.
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Restaurant Management Software Market Segmentation
The market can be divided based on software type, deployment, and region.
Market Breakup by Software Type
- Front-end Software
- Accounting and Cash Flow
- Purchasing and Inventory Management
- Table and Delivery Management
- Employee Payroll and Scheduling
- Others
Market Breakup by Deployment
- On-Premises
- Cloud
Market Breakup by Region
- North America
- Europe
- Asia Pacific
- Latin America
- Middle East and Africa
Competitive Landscape
The EMR report looks into the market shares, plant turnarounds, capacities, investments, and acquisitions and mergers, among other major developments, of the global restaurant management software companies. Some of the major key players explored in the report by Expert Market Research are as follows:
- Parsley Software Inc.
- Jolt Software, Inc.
- Revel Systems, Inc
- OpenTable Inc.
- Clover Network LLC
- Square Capital, LLC
- Fourth Enterprises LLC.
- TouchBistro Inc.
- MarketMan, Inc.
- MarginEdge Co.
- Others
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